The best way to order a commission is through my Etsy shop. If you have questions before placing an order, you can also contact me at whimsybirdcreative@gmail.com.

Before ordering, please take a moment to browse my gallery and commission information page to become familiar with my painting and drawing style, process, and photo guidelines.

Revisions are limited to the sketch stage. Each commission includes one digital sketch review before painting begins, if requested.

Please share any important details, preferences, or elements you would like included or kept as-is when submitting your reference images. This helps ensure the sketch direction is clear before the final painting begins.

Once painting has started, changes cannot be made. Final artwork may include minor artistic interpretation to reflect my painting and drawing style.

Each commission includes a white or solid-color background at no additional cost, allowing the focus to remain on your subject.

If you'd like a more detailed or custom background—such as a landscape, home interior, garden, or other personalized setting—it can be added for an additional $25.

Backgrounds are thoughtfully interpreted using your reference photos and my painting and drawing style. Please see my gallery for examples of my artistic style.

After your commission has been booked, I offer optional support through Etsy Messages or a scheduled consultation via Google Meet (or a similar platform) to discuss reference photos, special requests, or any questions before painting begins.

Each commission includes one digital sketch review stage to confirm the composition and overall direction before moving into the final painting.

Optional consultations are available by appointment on weekends from 11:00 AM–4:00 PM CST and Monday–Thursday from 6:00–9:00 PM CST.

Most commissions are completed within 2–5 weeks, depending on my current workload and the complexity of the portrait.

If you need your artwork by a specific date, please contact me before placing your order. While I cannot guarantee rush requests, I'll let you know if your timeline can be accommodated.

Once completed, artwork typically arrives within 3–7 business days. Orders shipped outside the continental United States may require additional delivery time.

Available original artwork typically ships within 1 week. Delivery usually takes 3–7 business days, so most orders arrive within 1–2 weeks.

Orders shipped outside the continental United States may require additional delivery time.

Paper: Arches Cold Press 300gsm watercolor paper.

Materials: Professional-grade watercolor paints, assorted brushes, and Dr. Ph. Martin’s waterproof white paint for highlights and fine details.

Each piece is hand-painted and begins with a light sketch, so faint graphite marks or sketch lines may occasionally remain visible. These subtle details are part of the traditional watercolor process and add to the handmade character of the artwork.

Commissioned Artwork
Because commissioned artwork is created specifically for each client, all commissioned artwork is final sale and is not eligible for returns, refunds, or exchanges.

Original Artwork
Original paintings may be returned within 14 days of delivery, provided the artwork remains in its original condition and inside the original sealed clear protective sleeve with the tamper-evident seal intact.

Once the clear protective sleeve has been opened, the tamper-evident seal has been broken or altered, or the artwork has been handled in a way that affects its condition, it is no longer eligible for return due to the delicate nature of original artwork.

Damaged Artwork
If your artwork arrives damaged during shipping, please contact me within 3 days of delivery and include clear photos of the artwork and packaging so we can determine the best next steps.

For damaged artwork claims, photographic documentation of the artwork and packaging may be required. In some cases, the original artwork may need to be returned before a refund, replacement (if applicable), or other resolution is provided.

Buyers are responsible for all return shipping costs. Returned artwork must be shipped with tracking and insurance for the full purchase price of the artwork.

Refunds may be adjusted or denied if an item is returned damaged, altered, or not in the same condition in which it was received.

Commissions and original artwork are currently available for shipping within the United States only.

Standard shipping is included with all orders. Artwork is shipped via USPS Ground Advantage and includes tracking and insurance.

Delivery typically takes 3–7 business days after shipment, though orders shipped to locations farther from the mainland may require additional delivery time. Delays may also occur due to carrier conditions.

Orders over $200 may require a signature upon delivery.

Each artwork is carefully packaged using protective materials to help ensure it arrives safely.

Please ensure your shipping address is correct at checkout. Orders returned due to incorrect or incomplete addresses may require additional shipping fees before they can be reshipped, or may be canceled if delivery cannot be completed.

While each order is packaged with care, I am not responsible for delays caused by the carrier after shipment. If your order arrives damaged or does not arrive within a reasonable timeframe, please contact me with photos and any relevant details so I can help determine the best next steps.

In the rare event that your artwork arrives damaged during shipping, please contact me within 3 days of delivery with clear photos of the artwork and packaging.

All shipments include tracking and insurance. Photographic documentation may be required to assist with an insurance claim and determine the best next steps.

After reviewing the damage, I will help determine an appropriate resolution, which may include assisting with an insurance claim, repair or replacement (if applicable), or another solution.

I reserve the right to decline or cancel a commission request if it is not a good fit for my artistic style, falls outside my scope of work, or cannot reasonably be completed as requested.

Commissions may also be declined due to inappropriate requests, unrealistic expectations, or communication that is not respectful or professional.

I work exclusively in my own artistic style and do not replicate other styles. Please review my gallery before ordering to ensure my style aligns with your vision.

I only retain the information needed for order management, record-keeping, and tax purposes, such as order details, customer name, shipping address, and proof of purchase.

I do not store payment information or sensitive financial details. Payments are processed securely through the platform used for your purchase, such as Etsy.

For information about how Etsy collects, stores, and manages customer data, please refer to Etsy’s Privacy Policy and Terms of Service.

Purchasing an original painting or commissioning a custom artwork grants ownership of the physical piece only. The Artist retains all copyright and reproduction rights to the artwork, including commissioned pieces.

Artwork may be displayed or resold by the owner, but may not be reproduced, distributed, or used to create prints, merchandise, or other commercial products without written permission from the Artist.

The Artist reserves the right to photograph and use completed artwork for portfolio, website, and promotional purposes unless a written request for privacy is made before completion of the piece.

Commissioned artwork is not reproduced as prints or merchandise. For original non-commissioned artwork, the Artist may create and sell prints or other products, as copyright remains with the Artist.